[COMPLETE] Known Issues : January 22, 2018

UPDATE: Thank you for your patience and understanding. The issue with players being unable to access mission dungeons has been resolved.  If you are still facing this issue, please inform us via Support Ticket.    Hello, imcGAMES here. We are currently aware of the following issues. We will keep you updated on further procedures.   1. Unable to access Mission Dungeons  - The issue includes: Raid Quest Daily Events   This announcement will continue t

Announcement regarding Founders pack discount

Hello, imcGAMES here.   We have announced that the Founders pack discount will start from 15th December at following announcements.   http://www.granadoespada.com/page/newsview.php?n=50 However, the discount is yet delayed since we are awaiting approval from the Steam.  When the steam discount is applied we shall again notice you via new announcements. Sorry for the inconvenience and we will going to solve this issue as soon as possible.   Thank you.  imcGAMES

[UPDATED] Known Issues: November 15, 2017

Hello, imcGAMES here. We are currently aware of the following issues. We will keep you updated on further procedures. 1. Incorrect item name displayed for Lyndon Box reward [FIXED] - Blood Navy Cano Cards obtained as rewards from Lyndon Boxes have been reported to display under the name of "Gold Package - Blood Navy Cano Cards".  - Please be informed that the correct item to be obtained from the Lyndon Box is "Blood Navy Cano Card". We are currently preparing to fix

Known Issues : November 10th, 2017

Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Issues with severe lag in certain areas  - We will be periodically restarting the areas with severe lag issues. - Please note that you may be disconnected from the game due to the restart.   This announcement will continue to be updated.   Our apologies for the inconvenience.   Thank you. imcGAMES   Let us know via Support

[FIXED] Known Issues : November 8th, 2017

Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Issues with the wrong amount of iCash being distributed after purchasing it from the Steam Inventory Store [FIXED] - We have temporarily removed the Steam Inventory Store in order to fix this issue. - The Steam Inventory Store and iCash bundles will be re-enabled once the issue has been fixed.   This announcement will continue to be updated.  

[FIXED] Known Issues : November 1st, 2017

Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Being unable to enter Missions [FIXED] - We are currently looking into the issue and working on a fix.  - This issue has been fixed during the Emergency Maintenance on November 1st, 2017.   This announcement will continue to be updated.   Our apologies for the inconvenience.   Thank you. imcGAMES   Let us know via Support T

[UPDATED] Known Issues : October 27th, 2017

  Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Misleading item description for the 'Expert Training Card for Event' item - The issue where the description read "It helps to reach Expert stance Lv.25." despite there being certain Stances which would require more EXP in order to reach Lv. 25 - The item description will be fixed during the Scheduled Maintenance on November 1st,

[UPDATED] Known Issues : October 25th, 2017

  Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. The game client(GE Client) suddenly crashing [FIXED] The issue with the game client(GE Client) crashing has been fixed. However, you will need to restart your Steam client for the patch to take place. Restarting your GE game client will not be enough.   2. Being unable to open Gift Box items [FIXED] We are looking into the i