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News

Patch Notes

Scheduled Maintenance July 17, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for July 17, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (July 17, 2019) - [EDT] 01:00 to 03:00 (July 17, 2019)     Patch Notes   1. CASH SHOP   - Ferruccio Medal Summon Stone now available for purchase! - Ferruccio Medal Summon Stone is now available to purchase any time. - New medals will be updated in the future. - Players can currently choose one of the following medals:     New Student Blue Flame King of Greed Blessing of Halloween Student Council  Passionate Pioneer Happy Halloween Blessing of Christmas Student Council Bloody Sainquis 2017 Hot Summer Childhood Friend Pabluchenk Sister Trick or Treating Token of Shaman Christmas Miracle New Year Miracle Twisted Fate Nobility Pegadilla Deus Machina Honorary Teacher Signee Altria Pioneer Guardian 2018 Hot Summer Wanderer Soul Predator Nine Tails Guardian of Bristia Royal Pioneer Homunculus Barbatos The Twisted One Life and Death Castle Student ID       2. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system.

July 17th, 2019

Patch Notes

Scheduled Maintenance July 10, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for July 10, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD - [SGT] 13:00 to 15:00 (July 10, 2019) - [EDT] 01:00 to 03:00 (July 10, 2019)     Patch Notes     1. CASH SHOP - Lyndon Box REMOVED - The Lyndon Box will be removed from the Cash Shop during this maintenance.   - Event Costume Summon Stone Package - NEW! Costume and Hair - Event Pegadilla Officer Costume, Hair - Event Illisia Castle - Misa - Event Illisia Castle - Coa - Event Illisia Castle - Keith - Event Illisia Castle - Lu - Event Illisia Castle - Guardian Lu - Each package contains one Body and one Accessory Costume Summon Stone, which you can select by job and gender. - Event Body Costume Summon Stone x1 (select one event body costume) - Event Accessory Costume Summon Stone x1 (select one event hat/hair/glasses costume)     2. EVENT   - NEW! July Weekly Special Perks - Receive the following special perks from July 10 to July 24, 2019: - Extra Roulette Price 1 Vis - Free Rotation all characters - Combat Exp +100%, Stance Exp +100%     3. BUGFIX   - Resolved the issue where certain monsters in Quiritatio Dimension Piece use 'remove buff' every second.     4. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system

July 9th, 2019

Patch Notes

Scheduled Maintenance July 3, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for July 3, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 14:00 (July 3, 2019) - [EDT] 01:00 to 02:00 (July 3, 2019)     Patch Notes   1. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system.   - Mirjar Pioneer Merchant - Mirjar Pioneer Merchant Points and Merchant Shop Buy Points will be settled.     2. BUG FIXES   - Resolved the issue where certain once per day missions could be entered repeatedly. - 'Collection guardian Lu' will be added to the Event Collection Character Summon Stone - Melee list. - Players will now be able to enter ‘Distorted Time: Snowfield of the Ice Wizard’ as intended. - 'Adventuring Joshua’ and ’Tag-along Kael’ NPC's will be removed from the city of Reboldoeux.     3. Misc.   - Gleam Web Event: Twisted Armonia Video Introduction - i-Cash will be issued to 10 lucky winners of our Gleam Web event during the scheduled maintenance on July 3, 2019.

July 2nd, 2019

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.