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News

Patch Notes

Scheduled Maintenance August 21, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for August 21, 2019. Make sure to check below for the schedule and patch notes.       MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (August 21, 2019) - [EDT] 01:00 to 03:00 (August 21, 2019)       Patch Notes   1. CASH SHOP   - NEW! Letizia Feso Gift Box Special Rewards - The Letizia Feso Gift Box will be available at the in-game Cash Shop from the scheduled maintenance on August 21 to August 28. - New special rewards added to the Letizia Feso Gift Shop, only during the event period! - Open the following number of boxes to instantly receive additional benefits! - Instant Additional Rewards 150 Boxes: Event Strata Devil Weapon Merchant Summon Stone x3 250 Boxes: Event Armonia Weapon Merchant Summon Stone x1 350 Boxes: Event Armonia Weapon Merchant Summon Stone x2 450 Boxes: Event Valeron Weapon Summon Stone x1 550 Boxes: Event Armonia Armor Summon Stone x1       Reward EA Special Reward Pirate Adelina Card 1 Sakura Hime Card 1 Supreme Commander Cano Card 1 Lead Manager Rachel Card 1 Cutie Claire Card 1 Student President Ludin Card 1 Ferruccio's character card box 1 Growth Stone 200 [Corsair] Stance Book 1 [Carrier] Stance Book 1 [Lord of Death] Stance Book 1 [Rosa Secreta] Stance Book 1 [Violeta Perro] Stance book 1 [Placidez] Stance Book 1 [Creacion] Stance Book 1 [Heavy Stinger] Stance Book 1 [Punisher] Stance Book 1 [Innocentio] Stance Book 1 Sir Lyndon's Pet Box 1 Enchantment Chip Veteran (Event) 777 Enchantment Chip Expert (Event) 333 Enhance Ampule Package 1 Reinforced Enchant Sedative 200 Reinforced Enchant Sedative (Event) 1 Basic Reward Growth Stone 500 Growth Stone 100 Rare Character Chest of Heaven 1 Time Ore Box 1 Moon Stone 100 Moon Stone 50 Moon Stone 30 Divine Recipe Box 1 Prospe Recipe Box 1 Moon Stone 10 Combat Manual - Veteran (7 days) 1 Field Manual - Veteran (7 Days) 1 Moon Stone 5 Enhanced Liquor of Steroid 1 Moon Stone 3 Total Status Ampule 1 Family Summon Scroll 1 Enhanced Potion of Steroid 1 Triumph Potion 1 Moon Stone 1       2. GENERAL MAINTENANCE   - System Maintenance  - We will be performing a general maintenance on our internal servers and system.  

August 20th, 2019

Patch Notes

Scheduled Maintenance August 14, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for August 14, 2019. Make sure to check below for the schedule and patch notes.       MAINTENANCE PERIOD - [SGT] 13:00 to 14:00 (August 14, 2019) - [EDT] 01:00 to 02:00 (August 14, 2019)       Patch Notes   1. EVENT   - ‘Archbishop Episode’ Event Closed - ‘Demon Crystals’ item will be removed during the maintenance.       2. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system.

August 13th, 2019

Patch Notes

Scheduled Maintenance August 7, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for August 7, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 14:00 (August 7, 2019) - [EDT] 01:00 to 02:00 (August 7, 2019)   Patch Notes   1. CASH SHOP - Lyndon Box REMOVED - The Lyndon Box will be removed from the Cash Shop during this maintenance.       2. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system.   - Mirjar Pioneer Merchant - Mirjar Pioneer Merchant Points and Merchant Shop Buy Points will be settled.

August 6th, 2019

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.