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News

Patch Notes

Scheduled Maintenance for November 14, 2018

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for November 14, 2018. Make sure to check below for the schedule and patch notes.   MAINTENANCE PERIOD* - [SGT] 13:00 to 15:00 (November 14, 2018) - [EST] 00:00 to 02:00 (November 14, 2018) * According to circumstances, maintenance may be completed earlier than announced. 1. EVENTS - Extra Roulette Rewards x2 Event - This event is coming to an end with this maintenance. - New! GE Steam 1st Anniversary Event - This event is open from the scheduled maintenance on November 14 to December 19, 2018. - Details about the event are at the link below: http://www.granadoespada.com/page/newsview.php?n=161 2. GENERAL MAINTENANCE - System Maintenance - We will be performing a general maintenance on our internal servers and system.

November 13th, 2018

Event

NEW! GE Steam 1st Anniversary Event

  Greetings, Pioneers. The new GE Steam 1st Anniversary Event will start after the Scheduled Maintenance on November 14, 2018, and will be held for five weeks!   Event Period   FROM the scheduled maintenance on November 14, 2018 TO the scheduled maintenance on December 19, 2018   Who Can Participate - This event is open to all Families.   How to Participate   1) ‘GE 1st Anniversary Pioneer Journal’ - Talk to 'Blood Navy Kano' in Reboldoeoux to receive the 'GE 1st Anniversary Pioneer Journal'. - The item can be used for 30 days and it will allow you to claim attendance rewards as follows:   Attendance Item # Day - 1 GE 1st Anniversary Manual 1 Day - 2 Consumable Item Support Box 1 Day - 3 GE 1st Anniversary Token 150 Day - 4 Event 33 Grade Weapon Box 3 Day - 5 GE 1st Anniversary Token 150 Day - 6 Event 34 Grade Weapon Box 2 Day - 7 GE 1st Anniversary Token 150 Day - 8 Event 35 Grade Weapon Box 2 Day - 9 GE 1st Anniversary Token 150 Day - 10 Event 35 Grade Weapon Box 2 Day - 11 GE 1st Anniversary Token 150 Day - 12 Event Weapon Costume Merchant Summon Stone - Curse 1 Day - 13 GE 1st Anniversary Token 150 Day - 14 Event 36 Grade Weapon Box 1 Day - 15 GE 1st Anniversary Token 150 - ‘GE 1st Anniversary Manual’ : Penetration +11 / Immunity +11 / HP +11  Expiry(30 days) - ‘GE 1st Anniversary Token': Item required for the 1st Anniversary Quest as explained below. 2) ‘GE 1st Anniversary Token’ Trading Quest - You will receive a quest invitation mail when entering a town and you can start the quest by talking to the 'Blood Navy Kano' NPC in Reboldoeux. - You can use the ‘GE 1st Anniversary Token' items to receive rewards of different levels (max Lv 4).   Lv Token Req. Item # Lv 1 300 Event Combat Manual - Veteran(15 days) 1 Event Field Manual - Veteral(7 days) 1 Red Devil Wings(7 days) 3 Event Total Status Ampule 25 Event Soul Crystal 30 Pet Food 200 Event Socket Processing Stabilizer 20 Lv 2 400 Event Principal Potion 25 Event Triumph Liquor 10 Event Elite le Noir Merchant Summon Stone 2 Event Barrack Slot License  20 Event Enchant Chip Veteran 500 Lv 3 500 Event Reinforced Enchant Sedative 100 Event Custom Wings Coupon(30 days) 3 Event Greek Croma Merchant Summon Stone 1 Event Master Card 3 Event Character Card Box III 1 Lv 4 600 Event Enchant Chip Expert 300 Event Enchant Sedative(5 minutes) 1 Event Strata Devil Armor Merchant Summon Stone 1 - Players have a chance to obtain the 'GE 1st Anniversary Token' when defeating monsters in all field areas. - The drop rate of tokens increases when using ‘Boosting Pack - Veteran’ item or hunting high-level monsters.   Important - Event rewards cannot be traded or exchanged. - 'GE 1st Anniversary Token', 'GE 1st Anniversary Manual' and 'GE 1st Anniversary Pioneer Journal' are deleted at the end of the event period.  

November 13th, 2018

Patch Notes

Scheduled Maintenance for November 7, 2018

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for November 7, 2018. Make sure to check below for the schedule and patch notes.   MAINTENANCE PERIOD* - [SGT] 13:00 to 15:00 (November 7, 2018) - [EDT] 01:00 to 03:00 (November 7, 2018) * According to circumstances, maintenance may be completed earlier than announced. 1. CASH SHOP   - Lyndon Box REMOVED - The Lyndon Box will be removed from the Cash Shop during this maintenance. - Event Costume Summon Stone Package REMOVED - The Event Costume Summon Stone Package will be removed from the Cash Shop during this maintenance. 2. EVENTS - GE Halloween Event - The event is coming to an end with this maintenance. - '2018 Halloween Event Ticket' and 'Special Halloween Treats' will be deleted after the maintenance. - New! Extra Roulette Rewards x2 Event - This event is open from the scheduled maintenance on November 7 to November 14, 2018. - Clear missions and click the reward box to win twice the rewards from the roulette! - http://www.granadoespada.com/page/newsview.php?n=160 - 1-Year Anniversary Facebook​ Event Rewards - Rewards from the 1-Year Anniversary Facebook event will be sent to all winning Families. - Rewards: 11,000 iCash Box x1 3. GENERAL MAINTENANCE - Mirjar Pioneer Merchant - Mirjar Pioneer Merchant Points and Merchant Shop Buy Points will be settled. - System Maintenance - We will be performing a general maintenance on our internal servers and system.

November 6th, 2018

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.