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News

Patch Notes

Scheduled Maintenance for January 16, 2019

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for January 16, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (January 16, 2019) - [EST] 00:00 to 02:00 (January 16, 2019)     Patch Notes   1. CASH SHOP  - Event Costume Summon Stone Package now available for purchase!  - 'Destiny of Alter' and 'Saint Alude' costumes and hair added.  - This package will be available from the scheduled maintenance on January 16 to January 30.  - The package includes event costumes that cannot be purchased at the Costume Shop for Feso.  - Each package contains one Body and one Accessory Costume Summon Stone, which you can select by job and gender.  - Event Body Costume Summon Stone x1 (select one event body costume)  - Event Accessory Costume Summon Stone x1 (select one event hat/hair/glasses costume)   - Collection Character Packages now available for purchase! - These packages will be available at the in-game Cash Shop from the scheduled maintenance on September 19 to October 17.   - The packages contain characters and equipment released through the Lyndon Box 6 months or more in the past.   - Package contents:   Collection Character Package - Light Event Collection Character Type Selection Stone 1 Event Enchant Chip Veteran 500 Event Enchant Chip Expert 250 Event Socket Processing Stabilizer 50 Event Evil Weapon Summon Stone 5 Event Elite Le Noir Summon Stone 2   Collection Character Package - Premium Event Collection Character Type Selection Stone 1 Event Enchant Chip Veteran 1000 Event Enchant Chip Expert 500 Event Socket Processing Stabilizer 100 Event Strata Devil Weapon Summon Stone 3 Event Greek Croma Summon Stone 2 Event Home Premium Service - Expert (30 Days) 1 Event Enchant Stabilizer (5 Min) 1 - The Type Selection Stones allow you to select and obtain a Melee/Magic/Shoot character summon stone. - All packages and included items are untradeable. - Collection Character Cards cannot be traded, and the characters created from them cannot be used as mercenaries. - You can obtain the following cards from each type of summon stone:   Melee Magic Shoot Collection Doom Slave Card Collection Snowflake Berthe and Charles Card Collection Daisy Card Collection Divine Hammer Bryan Card Collection Snowflake Cherlyn Card Collection Banshee Natalie Card Collection Levin Card Collection Dolores Card Collection Cadet Leonele Card Collection Roreta Card Collection Lada Card Collection Sesil Card Collection Mireille Card Collection Lady Rachel Card Collection Hermes Card Collection Vanessa Card Collection Rachel Card Collection Juliana Card Collection Scarlet Card Collection Lorraine Card Collection Jaina Card Collection Scavenger Yeganeh Card Collection Rubiana Card Collection Jane Card Collection Ciel Card Collection Risky Card Collection Cannon Shooter Clair Card Collection Empyreum Judith Card Collection Reaper Sariel Card Collection Mercenary Calyce Card Collection Silver Flash Lynn Card Collection Bane Card Collection Misa Card Collection Illusion Card Collection Becky Card   Collection Jin Card Collection Blood Navy Kano Card   Collection Consul Dietrich Card Collection Cadet Amy Card   Collection Enforcer Anies Card Collection Aclla Card   Collection Kei Card Collection Elizabeth Card   Collection Codename L Card Collection Mediator Berthe Card   Collection Crusader Daria Card Collection Kevin Card   Collection White Wolf Card Collection Queen Cerny Joshua Card     Collection Blue Flame Ludin Card     2. EVENTS - Steam Best of 2018 New Releases - January: Celebration Event Closing  - The following event perks will be removed during this maintenance:  - Extra Roulette Rewards x2, Extra Roulette Price 1 vis, Quest item drop rate increased x2, Free Quest Warps - Steam Best of 2018 New Releases Celebration Facebook Event - This event is open from Jan 14 to Jan 28, 2019. - Be one of the 10 lucky winners and get 11,000 iCash! - Event rewards will be delivered on Jan 30, 2019 - Keep an eye on our official Facebook page for more information on this event! - https://gleam.io/fb/vmOHF   3. GENERAL MAINTENANCE - System Maintenance  - We will be performing a general maintenance on our internal servers and system.

January 15th, 2019

Announcement

[SEA] Emergency Maintenance Notice - Jan 13, 2019

Hello, imcGAMES here. There is a server issues with SEA [FERRUCCIO] server and we are conducting an emergency maintenance immediately.   Maintenance Period - [SGT] 15:30 - 15:40 (January 13, 2019) - [EST] 02:30 - 02:40 (January 13, 2019)   Maintenance Compensation Golden Time Buff * 6 hours ※ Information on the Golden Time Buff - 50% increase in EXP gained - Will be applied automatically 1 time when you log in - The buff timer will continue to expire regardless of you being logged into the game.   Our apologies for the inconvenience.   Thank you. imcGAMES

January 13th, 2019

Patch Notes

Scheduled Maintenance for January 9, 2019

  Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for January 9, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (January 9, 2019) - [EST] 00:00 to 02:00 (January 9, 2019)     Patch Notes   1. CASH SHOP - Lyndon Box REMOVED - The Lyndon Box will be removed from the Cash Shop during this maintenance. - Missing Lyndon Box rewards will be sent out to the corresponding Families until the scheduled maintenance of January 16, 2019.   2. EVENTS - ‘Rudolph and Santa Grabber’s Present’ Event Closing - Remember that ‘Rudolph’s Small Gift Box’, ‘Santa Barrel’s Ticket’ and '2018 Christmas Tree' items, as well as the [Santa Grabber’s Blessing] buff will be deleted. Santa Grabber stats will also return to normal.   - Steam Best of 2018 New Releases – January: Celebration Event - Receive the following special perks from January 9 to January 16, 2019: - Extra Roulette Rewards x2 - Extra Roulette Price 1 vis - Quest item drop rate increased x2 - Free Quest Warps   3. BUG FIXES - 'Enchant Scroll – Elite Bristia Crescent' items can now be used as intended.   4. GENERAL MAINTENANCE - System Maintenance  - We will be performing a general maintenance on our internal servers and system.

January 8th, 2019

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.