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Known Issues

Known Issues March 24, 2020

Greetings, Pioneers.   The following issue has recently come to our attention:   - Unable to receive the Event Rewards for 9th Daily Mission Quest cleared from the Kael and Joshua's Give Me Lovely Candy Event.    The Issue has been fixed yesterday and you should be able to claim your Event Rewards for the 9th Daily Mission Quest cleared.    Thank you for your patience and understanding.   Regards, imcGAMES

March 24th, 2020

Patch Notes

[UPDATE] Scheduled Maintenance for March 25, 2020

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for March 25, 2020. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 17:00 (March 25, 2020) - [EST] 00:00 to 04:00 (March 25, 2020)     Patch Notes   1. CASH SHOP   - Lyndon Box now available for purchase!   - The Lyndon Box will be available at the in-game Cash Shop from the scheduled maintenance on March 25 to April 8.  - You can check details about the box and how to purchase it at the corresponding announcement (to be released on our official website soon)! 2. CONTENT CHANGES / ADDITIONS   - New Character  - Chung Ha - New Stance  - Naraka   - Ferruccio Character Card Box, Sacred Character Card Box, Collection Character Summon Stone  - Resistance JD / Resistance Caisse - Ferruccio Medal Summon Stone  - Bristian Oath   - The effects of ‘Pioneer Premium’ will be changed. Item Before After Pioneer Premium (30 days)  EXP gains +100%  Stance EXP +50%  Item drop rate +50%  [Star Emblem] drop rate +150%  [Rank Token] drop rate +150%   Activate Warp Free Pass  Storage slot 1,000  Warp extension 20  EXP gains +100%  Stance EXP +50%  Item drop rate +50%  [Star Emblem] drop rate +150%  [Rank Token] drop rate +150%  Activate Warp Free Pass  Storage slot 1,500 (changed)   Warp extension 40 (changed)  Achieve Farm Token when entering the Farm (added)  Can use [Boosting Package Warp] (added) - 10 Other Items dropped at ‘Tubkal’ are united - Tubkal area: Abertal, Via Fluvial, Deprimida Valley, Capybara Plantation, Mine Passage Original Item Item changed  Old Journal 1 Old Journal [Vol.1]  Old Journal 2  Old Journal 3  Old Journal 4  Old Journal 5  Old Journal 6 Old Journal [Vol.2]  Old Journal 7  Old Journal 8  Old Journal 9  Old Journal 10 Old Journal [Vol.3]  Key of Capybara deleted   -The original items will be automatically exchanged to [Item Changed] according to the amount possessed and will be directly sent to the ‘Cabinet’. -Items in the Faction Inventory will be sent to the Faction Leader’s ‘Cabinet’. -The ‘Key of Capybara’ needed to move from ‘Capybara Plantation’ to ‘Mine Passage’ will be deleted.   - 6 Weapon Costumes are added  Item  Capybara Branch Costume  Capybara Saw Costume  Capybara Sickle Costume  Capybara Flowerpot Shovel Costume  Capybara Guard Costume  Bearwalker Pickaxe Costume   - These costume recipes can be achieved when defeating Gullfaxi monsters in the ‘Capybara Plantation’ and ‘Mine Passage’. - The Favor Rate required for ‘Sniper Bernelli’’s Recruit Achievement ‘I read every related information.’ will be reduced. - Before : Kielce Laboratory - Favor Rate /  Kielce Port Union - Favor Rate / Kielce Merchant Union- Favor Rate  / Kielce Back Alley Poor - Favor Rate / Kielce Government-general - Favor Rate (10,000 each) - After : Kielce Laboratory  - Favor Rate /  Kielce Port Union - Favor Rate / Kielce Merchant Union- Favor Rate  / Kielce Back Alley Poor - Favor Rate / Kielce Government-general - Favor Rate (4,000 each)   3. EVENT   - ‘Moonlight Swordsman - Prelude’ Event will begin.  - The event will be held between the scheduled maintenance on March 25th and the scheduled maintenance on April 8th. (2 weeks)  - NPC ‘Chung Ha’ will spawn when you enter the Redolboeux region.  - A quest mail will be sent upon entering the village region.  - You can receive the rewards below by completing the quest of NPC ‘Chung Ha’ by the Redolboeux fountain.  - This quest can be proceeded once daily, and can be proceeded twice if the quest was received but not cleared the day before.(Can be proceeded twice maximum daily.) ※ On March 5th, the last day of the event, the quest can be proceeded 10 times.    a. Daily Quest Day Content Day 1  Talk and choose script options with [All Character] and proceed with the event quest  No particular character conditions required Day 2   Talk and choose script options with [Town Soldier Recruit Character] and proceed with the event quest  [Town Soldier Recruit Character] : Soldier of Reboldoeux, Coimbra Trooper, Auch Infantry Day 3   Talk and choose script options with [Female Recruit/ Possessive Character] and proceed the event quest  [Female Recruit/ Possessive Character] : Female Recruit/ Possessive Characters  Day 4   Talk and choose script options with [Male Recruit/ Possessive Character] and proceed the event quest  [Male Recruit/ Possessive Character] : Male Recruit/ Possessive Characters  Day 5   Talk and choose script options with [Blacksmith Recruit Character] and proceed the event quest  [Blacksmith Recruit Character] : Claude, Idge, Bryan Day 6   Talk and choose script options with [Battle Character] and proceed with the event quest  [Battle Character] : Gracielo, Soso, Sorang, Liung, Grutrude, Irawan, Baek Ho, Ciel, Hildegard, Bane, Becky, Miha Day 7   Talk and choose script options with [Cook Recruit/ Possessive Character] and proceed the event quest  [Cook Recruit/ Possessive Character] : Battle Cook Panfilo,Panfilo, Lu, Guardian Lu Day 8   Talk and choose script options with [Cleric Character] and proceed with the event quest  [Cleric Character] : Sirius, Lora, Anis, Sariel, Empyrium Judith, Archbishop, Nike, Ornella, Bryan, Divine Hammer Bryan Day 9   Talk and choose script options with [Swordsman Character] and proceed with the event quest  [Swordsman Character] : Ramiro, Tiburon, Panfilo, Rescue Knight, Romina, Catherine(STR), Natalie, Daria, Cruise, JD,  Levine, Sirius, Leona, Codename L, Dietrich, Consul Dietrich, Hector, Nina, Crusader Daria, Doom Slave Day 10   Talk and choose talking options with [Island Nation Character] and proceed with the event quest  [Island Nation Character] : Asoka, Jin, Sakura, Sakura Hime  After Day 11   No condition, Everyday conversation, Proceed to event quest after choosing script option   b. Event Reward Rating Favor Rate achieved Reward [Lifesaver] +20  8 Pet Food, 5 Event Soul Crystal, 5 Madrid's Artifact Box [Grateful] +15  5 Pet Food, 3 Event Soul Crystal, 3 Madrid's Artifact Box [Friendly] +10  3 Pet Food, 3 Event Soul Crystal, 1 Madrid's Artifact Box [Disappointment] +5  1 Pet Food, 1 Event Soul Crystal, 1 Madrid's Artifact Box   c. Favor Rate Reward Favor Rate Achieved Item Number 50  Event Strata Devil Weapon Summon Stone 1  Event Enhanced Enchant Stabilizer 10  Event Warp FreePass (7 Days) 1  Event Principal Potion 10 75  Event Strata Devil Weapon Summon Stone 2  Event Enhanced Enchant Stabilizer 15  Event Socket Processing Tranquillizer 5 100  Event Armonia Weapon Summon Stone 1  Event Enhanced Enchant Stabilizer 20  Event Socket Processing Tranquillizer 10 125  Event Armonia Weapon Summon Stone 2  Event Enhanced Enchant Stabilizer 20  Event Socket Processing Tranquillizer 15 150  Event Valeron Weapon Summon Stone 2  Event Socket Processing Tranquillizer 20  Character Card Box V for Event 1  Blue Ornamental Hairpin(artifact) 1   - ‘Kael and Joshua’s Give Me Lovely Candy’ event will end. - Event data will be deleted during this maintenance.   - Below are the information on the item 'Sword' 'Chung Ha' uses. a. Drop rate increases in Rank Missions - It will be held between the scheduled maintenance on March 25th and the scheduled maintenance on April 8th.  - 35 grade : Rank4, Rank5 (Elite Constellation, Strata Devil) - 36 grade : Rank5 (Elite Bristia), Rank6 (Elite Bristia, Armonia) - 37 grade : Rank7 (Valeron) - 38 grade : Rank7+ (5 Elemental, Abyss Arma)   b. Ingredients required for manufacturing weapon is reduced by 50% - Applied weapon grades  - 34 grade : Divine  - 35 grade : Elite Constellation, Strata Devil  - 36 grade : Elite Bristia, Armonia  - 37 grade : Valeron  - 38 grade : 5 Elemental, Abyss Arma   4. BUG FIXES   - The issue that activity did not renew normally when the client was forced to shut down in a particular situation is fixed. - The issue that the Socketing process did not apply on 'Event Snowfield Witch Costume' and 'Event Belle De Jour Costume' is fixed. - The issue that damage isn't printed out when 'Nike' attacks monsters is fixed. - The issue that the item 'Rune Piece' was written in the quest reward of [Frourio Outpost] River of Fire Settlement Plans is fixed. - The issue that 'the actual amount of enemy DEF ignored' and 'amount of enemy DEF ignored written in Skill Tooltip' were applied differently is fixed. Stance Skill  Nine Tails  Tail Crush  Equites  Centella  Rapiere  Riposte  Imperial Guardian   Crispo  Fides  Shadow Ninjutsu  Death Shadow Flash  Extensive Fetter Circle  Rapido Cruise  Telle Pression  Wrath Guard  Razantz  Hetzen  Klage  Balisada  Kaledor  Pales  Belief  Lecit  Mastart  Crollonia  Dark Avenger  Decapitate  Carrier  Into the Sanctuary  Intoxication  Poison Tail - The issue that socket is created when making the item 'Atlas' Strength' is fixed. - The drop rate of items dropped in mission and fields(Beef, Good Beef, Very Good Beef) is reduced and Recovery is increased 3 times.  - The issue that the location of quest '[Clown of Illicia] Kael Rescue Operation' is misinformed is fixed.  - The issue that wrong cut-in image appeared when talking to NPC 'Hildegard' during '[Apocalypse] Twisted Rift' is fixed. - The issue that effect, additional DMG to Armor type monsters, isn't applied when attacking field raid monsters in [Aura of Protection] state is fixed. - When using skill after equipping rifles in [Gun Maestro] stance, the maximum range of damage per distance effect has been changed to the maximum range of the skill. (18m) - Buff [Frost Shield] of 'Strata Devil Ice Bracelet' is not applied anymore when buff [Frost Shield] of skill <Frost Shield> is already applied. - The issue that the minimap coordinates of battle mission in '[Synodia] The Remains of Sky Road' didn't appear normally is fixed. - ‘The issue that 'Staff' did not appear when 'Sariel' and 'Reaper Sariel' wore the costume 'Tartanus of Shaman' is fixed. - The issue that 'Catherine' was left out in the 'Stance Character' list of 'Enhanced Tactics Ring' item tooltip is fixed. - The issue that 'critical' increased by 20 when 'Scarlet' used <Jinx> with 'Ciel' in the MCC is fixed. - Platinum Bar is no longer required when buying Expert Stance Book from NPC 'Master, Guardian'. - The issue that 'Montoro's Lifeless Essence' doesn't drop when defeating 'Beast, Jurgen Furuhollen' in Mission 'Broken Time Piece, Beast Jurgen' during quest '[Burlon's future] Uncomfortable Reconciliation' is fixed. - The issue that the icon of 'Bellmas Ring' did not apply as an icon of 'Job Skill Ring' is fixed.    

March 26th, 2020

Patch Notes

Scheduled Maintenance for March 18, 2020

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for March 18, 2020. Make sure to check below for the schedule and patch notes.   MAINTENANCE PERIOD   - [SGT] 13:00 to 14:00 (March 18, 2020) - [EST] 00:00 to 01:00 (March 18, 2020)       Patch Notes     1. EVENTS   - The 50% discount on the Activity event will end. - ‘The Resistance Heyran’ event will end.   - All event data and items will be deleted during this maintenance.     2. GENERAL MAINTENANCE   - System Maintenance  - We will be performing a general maintenance on our internal servers and system.  

March 17th, 2020

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.