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News

Patch Notes

Scheduled Maintenance for February 20, 2019

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for February 20, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (February 20, 2019) - [EST] 00:00 to 02:00 (February 20, 2019)     Patch Notes   1. CASH SHOP - NEW Letizia Feso Gift Box Special Rewards - The Letizia Feso Gift Box will be available at the in-game Cash Shop from the scheduled maintenance on Febuary 20 to March 6. - New special rewards added to the Letizia Feso Gift Shop, only during the event period!      - You can check details about the box and how to purchase it at the corresponding announcement (to be released at our official website soon)! 2. GENERAL MAINTENANCE - System Maintenance - We will be performing a general maintenance on our internal servers and system.  

February 19th, 2019

Patch Notes

Scheduled Maintenance for February 13, 2019

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for February 13, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (February 13, 2019) - [EST] 00:00 to 02:00 (February 13, 2019)     Patch Notes 1. CASH SHOP - Lyndon Box REMOVED  - The Lyndon Box and Black Friday packages will be removed from the Cash Shop during this maintenance.   - Ferruccio Medal Summon Stone Package now available for purchase!  - This package will be available at the in-game Cash Shop from the scheduled maintenance on February 13 to February 27.  - You can obtain the following medals:   New Student Blue Flame King of Greed Blessing of Halloween Student Council  Passionate Pioneer Happy Halloween Blessing of Christmas Student Council Bloody Sainquis 2017 Hot Summer Childhood Friend Pabluchenk Sister Trick or Treating Token of Shaman Christmas Miracle New Year Miracle Twisted Fate Nobility Pegadilla Deus Machina Honorary Teacher Signee Altria Pioneer Guardian 2018 Hot Summer Wanderer Soul Predator   2. EVENT - NEW Spring Special Bonus Event - Activity consumption reduced by 50% on every individual raid mission during the event period. - This event is open from the scheduled maintenance on February 13 to February 27, 2019.   Rank Mission Activity Rank 1 5 Rank 2 7 Rank 3 10 Rank 4 12 Rank 5 15 Rank 6 17 Rank 7 20   - Altria Scenario Update Celebration Quest Support Event Closing - The following event perks will be removed during this maintenance: - The following effects will be removed: quest item drop rate x2, free Quest Warps, scenario support buff   3. GENERAL MAINTENANCE - System Maintenance  - We will be performing a general maintenance on our internal servers and system.

February 12th, 2019

Patch Notes

Scheduled Maintenance for February 6, 2019

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for February 6, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 14:00 (February 6, 2019) - [EST] 00:00 to 01:00 (February 6, 2019)     Patch Notes   1. GENERAL MAINTENANCE - System Maintenance  - We will be performing a general maintenance on our internal servers and system.   - Mirjar Pioneer Merchant  - Mirjar Pioneer Merchant Points and Merchant Shop Buy Points will be settled.

February 6th, 2019

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.