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News

Announcement

Scheduled Maintenance May 22, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for May  22, 2019. Make sure to check below for the schedule and patch notes.         MAINTENANCE PERIOD   - [SGT] 13:00 to 14:00 (May 22, 2019) - [EDT] 01:00 to 02:00 (May 22, 2019)        Patch Notes   1. CASH SHOP   - Letizia Feso Gift Box Special Rewards REMOVED - Letizia Feso Gift Boxes will now only provide the original rewards after this scheduled maintenance.   2. GENERAL MAINTENANCE   - System Maintenance - We will be performing a general maintenance on our internal servers and system.  

May 21st, 2019

Patch Notes

Scheduled Maintenance May 15, 2019

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for May 15, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD - [SGT] 13:00 to 14:00 (May 15, 2019) - [EDT] 01:00 to 02:00 (May 15, 2019)     Patch Notes   GENERAL MAINTENANCE   - System Maintenance - We will be performing general maintenance on our internal servers and system.

May 14th, 2019

Announcement

Scheduled Maintenance May 8, 2019

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for May 8, 2019. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (May 8, 2019) - [EDT] 01:00 to 03:00 (May 8, 2019)     Patch Notes   1. CASH SHOP   - Lyndon Box REMOVED  - The Lyndon Box will be removed from the Cash Shop during this maintenance.   - NEW! Letizia Feso Gift Box Special Rewards - The Letizia Feso Gift Box will be available at the in-game Cash Shop from the scheduled maintenance on May 8 to May 22. - New special rewards added to the Letizia Feso Gift Shop, only during the event period!   - You can check details about the box and how to purchase it at the corresponding announcement (to be released at our official website soon)!   2. EVENT   - NEW! Rose Duchess Leona - Event will be open from the end of the scheduled maintenance on May 8 to the start of scheduled maintenance on May 29, 2019. - The quest will begin automatically when entering a town. Players can interact with the ‘Spring-time Leona’ NPC at the fountain in Reboldoeux to proceed with the quest. - Daily quests are available once per day. - The event item, ‘Spring Rose’, will be dropped from field monsters during the event period. - The drop chance for event items will increase with monster level, or if the player is using a Boosting Package.   - Players will be rewarded the following items upon completing the daily quests. Item Amount With Boosting Package Spring Rose 50 100 Pet Food 3~5 - Event Steroid Potion 1~2 Event Principal Potion 1~3   - Players will also be able to obtain the following items depending on the number of times that the daily quest has been completed. Daily Quest Completion Item Amount 2 times Event Training Card G 30 5 times Veteran G EXP Card / Expert G EXP Card 30 ea 8 times Event Constellation Weapon Summon Stone 5 10 times Event Evil Weapon Summon Stone 4 15 times Event Strata Devil Weapon Summon Stone 3 18 times Event Strata Devil Weapon Summon Stone 3 20 times Event Strata Devil Armor Summon Stone 1   - Players can also obtain the following items from ‘Spring-time Leona’ for collecting event items. Stage Required Item No. Reward Amount Stage 1 300 Settler’s Experimental Weapon Voucher 3 Settler’s Experimental Armor Voucher 3 Settler’s Experimental Accessory Voucher 3 Event Enhanced Liquor of Steroid 30 Event Principal Potion 30 Pet Food 50 Stage 2 400 Event Weapon Preset Drill 3 Event Triumph Potion 30 Shiny Lumin Box 7 Event Custom Wing Exchange Coupon (30 Days) 3 Event Combat Manual - Veteran (7 Days) 1 Event Field Manual - Veteran (7 Days) 1 Event Training Card G 50 Stage 3 500 Event Soul Crystal 50 Veteran G EXP Card 50 Expert G EXP Card 50 Event Panfilo Cooking Box 3 Event Custom Weapon Costume Coupon (30 Days) 3 Stage 4 600 Event Character Card Box III 1 Event Enhanced Liquor of Steroid 30 Event Tears of Ana 10 Event Tears of Sara 3 Event Triumph Liquor 20 Stage 5 700 Collection Sacred Character Card Box 1 Event Principal Liquor 20 Event Master Card 3   - Rose Duchess’ Rose Shop - The following items can also be purchased from the Rose Duchess’ Rose Shop run by the Spring-time Leona NPC. Item Amount Required ‘Spring Rose’ Event Barrack Slot License 1 200 Event Master Card 1 1000 Event Weapon Costume Summon Stone - Curse 1 1000 Event Weapon CostumE Summon Stone - Character 1 1000 Event Weapon Costume Summon Stone - Vernier 1 1000   - All ‘Spring Rose’ and ‘Rose Basket’ items will be removed at the end of the event period.   3. GENERAL MAINTENANCE   - System Maintenance  - We will be performing a general maintenance on our internal servers and system.  

May 7th, 2019

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.