[UPDATED] Known Issues : October 27th, 2017

  Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Misleading item description for the 'Expert Training Card for Event' item - The issue where the description read "It helps to reach Expert stance Lv.25." despite there being certain Stances which would require more EXP in order to reach Lv. 25 - The item description will be fixed during the Scheduled Maintenance on November 1st,

Announcement regarding Family name creation

Hello,  imcGAMES here.   We would like to make an announcement regarding the issue with name creation for Families being unreasonably restrictive.   Upon launch, there was an issue with the rules regarding name creation. We have implemented a fix to address this issue on October 26th, 2017.  As such, you may wish to check if you have the latest patch applied and try re-creating your Family with the name you had in mind.    We know that there are a number of

[HOTFIXED] Issues Fixed as of October 26, 2017

Hello, imcGAMES here.   We have implemented hotfixes in order to deal with the following issues.   1. Players being unable to receive their DLC products in-game - Fixed an issue where some players would not be able to see and receive their DLC products in-game from the 'Leonard Expreso NPC' or 'Get Cash Item UI'. - You will have to restart the Steam client in order for your DLC product to appear in-game.   2. Restrictions during Family & C

[COMPLETE] Emergency Maintenance Notice - October 25, 2017

[COMPLETE] The Emergency Maintenance has ended. You will now be able to access the server. [EXTENDED][UPDATED] The Emergency Maintenance has been extended due to issues with logging onto the server. It is scheduled to end at [SGT] 19:30. Hello, imcGAMES here.   We will soon be carrying out Emergency Maintenance at [SGT]17:00.    - [COMPLETE] Maintenance Schedule : [SGT] 17:00 ~ 19:30   - [UPDATED] Issues to be fixed during the Maintenance    1.

[UPDATED] Known Issues : October 25th, 2017

  Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. The game client(GE Client) suddenly crashing [FIXED] The issue with the game client(GE Client) crashing has been fixed. However, you will need to restart your Steam client for the patch to take place. Restarting your GE game client will not be enough.   2. Being unable to open Gift Box items [FIXED] We are looking into the i

[EDITED] Founder's Server Now Open!(October 25th, 2017)

Hello, imcGAMES here.   We are pleased to announce that the Founder's Server have been opened as of [SGT] 14:00 on October 25th, 2017! While we are sure that you are more than eager to join the fun, please make sure to read the details before you enter the servers.   [IMPORTANT] The following contents will not be accessible during the Founder's Server Exclusive Access period (Oct. 25th, 2017 ~ Nov. 1st, 2017) as they are being internally re-evaluated.   [Will be a

Founder's Server Open Tomorrow(October 25th, 2017)!

Hello, imcGAMES here.   We are pleased to announce that the Founder's Server will be open tomorrow on October 25th, 2017 at [SGT] 14:00! Please remember that you will only be able to access the Founder's Server if you have one of the Founder's Pack DLC products! If you do not own a Founder's Pack DLC product, you will be able to access the servers from November 1st, 2017 when it becomes Free-to-play!   You may want to read these announcements if you have any additio

[Edited] Announcement Regarding Founder's Pack DLC Products

Hello, imcGAMES here.   We are pleased to announce that you can now pre-download the game client and purchase Founder’s Pack DLC products from the Steam Store Page! As such, we would like to make an announcement with regards to some details about the 3 variants of the Founder’s Pack DLC products.   1. Founder’s Pack – Light - The ‘Founder’s Pack – Light’ product is the most basic variant which includes exclusive access rights. - T

Announcement on Pre-downloading and Founder's Pack DLC Products

  Hello, imcGAMES here.   We are pleased to announce that we have made the request to Valve that Granado Espada for SEA(GE for SEA from hereon after) and the Founder's Pack DLC products be launched on the Steam platform. You will be able to see them on the store page within a few hours at most.   You will be able to download the game from the following location once Valve has gone through with our request.     [IMPORTANT] Please note that, as mentioned i