Announcement on Pre-downloading and Founder's Pack DLC Products
Hello, imcGAMES here. We are pleased to announce that we have made the request to Valve that Granado Espada for SEA(GE for SEA from hereon after) and the Founder's Pack DLC products be launched on the Steam platform. You will be able to see them on the store page within a few hours at most. You will be able to download the game from the following location once Valve has gone through with our request. [IMPORTANT] Please note that, as mentioned in our previous announcement [http://www.granadoespada.com/page/newsview.php?n=4 ], you WILL NOT YET BE ABLE TO LOGIN TO THE SERVERS. You will only be able to download the game client and install it. You will be able to login to the servers, if you have a Founder's Pack DLC product, when the Founder's Servers open on [SGT] 4 p.m. October 25th, 2017. If you do not have any of the Founder's Pack DLC products, you will be able login from November 1st, 2017 when the servers transition to Free-to-play. Thank you. imcGAMES
October 16th, 2017
[Updated] Announcement on Future Schedules and Founder's Pack Products
Hello, imcGAMES here. First of all, we would like to show our utmost gratitude to all of you who have been eagerly waiting for the Granado Espada for SEA(GE for SEA from hereon after) launch. As we have finalized our launch schedule, we would like to make a few announcements in a Q&A type fashion regarding the launch schedule and the Founder’s Pack DLC products. Before moving on the Q&A, please take note of the GE for SEA Launch Roadmap below. ▶ Pre-download & Founder’s Pack Sale: Oct. 16th, 2017 ▶ Founder's Server Open: Oct. 25th, 2017 ▶ Free-to-play: Nov. 1st, 2017 [GE for SEA Launch Roadmap] Q. What is the launch schedule like? A. The GE for SEA service will kick off by opening our Founder’s servers on October 25th, 2017 offering exclusive access to 'Founder’s Pack DLC’ purchasers. The servers will allow access to everyone (Free-to-play) exactly one week later on November 1st, 2017. Also, pre-downloading the game client and 'Founder's Pack DLC' products will be available on the Steam Store from October 16th, 2017. However, please note that you will not be able to access the servers before October 25th, 2017 even if you pre-download the game client. Q. What are the plans like regarding the update schedule post-launch? A. We are planning on having 1 major content update per month where 1~2 new characters will be added to the game. Please refer to the image below to have a peek at what our plans are like from November 1st, 2017 (Free-to-play transition) to the end of the year. However, we ask for your understanding in case there is some deviation from this plan due to unforeseen circumstances. Q. Does the Granado Espada for SEA service on Steam have any relation to the previous Granado Espada service that had been published in Singapore? If so, will the previous game data be preserved? A. Unfortunately no, data will not be preserved/maintained from the previous service that had been published in Singapore as there is almost no relation between the two services. We, imcGAMES, are able to provide service to the Singapore region as the previous service had ended in April 2017. However, this does not mean that we will be maintaining the previous server's game data. However, we are planning on providing massive benefits to players from the previous Singapore servers that have invested a lot of time or money and will be providing related information to those players separately. Q. How do you access the Founder’s Servers? A. Players that have purchased ‘Founder’s Pack DLC’ products will be able to access the Founder’s Server from October 25th, 2017 and create their families & characters. As mentioned before, please note that you will only be able to pre-download the game client but not be able to access the servers before October 25th, 2017 even if you have purchased a ‘Founder’s Pack DLC’ product. Q. What will happen to the game data from the Founder’s Server after the game transitions to Free-to-play on November 1st, 2017? A. All data from the Exclusive Access period offered to ‘Founder's Pack DLC’ purchasers will be maintained even when the game becomes totally Free-to-Play. Players that join the game after November 1st, 2017 will be joining the existing servers. In other words, the Founder’s Servers will become normal GE for SEA servers allowing everyone to enjoy the game together. Q. What is a ‘Founder’s Pack DLC’ product? A. The 'Founder's Pack' is a DLC product that will be available on the Steam Store from October 16th, 2017. Its main benefit will be ‘7 days of Exclusive Access’ which will allow you to gain a head-start. It will be available on the Steam Store in three variants; 'Light', 'Medium' & 'Premium'. Q. What benefits will I be able to gain from the ‘Founder’s Pack DLC’ product? As mentioned above, the main benefit will be ‘7 days of Exclusive Access’ to the servers. The main components of all three products are as follows. - 7 Days of exclusive early access to the game - The First Pioneer Medal (Increase ATK +3%, +1 to all Abilities) - iCash (Premium currency that allows you to purchase in-game premium items) - Numerous Enchantchip Veteran & Expert for Event - and much more! (Family training support items etc) You will be able to check the detailed contents of each product from the image below. Q. Is there anything else to know about ‘Founder’s Pack DLC’ product purchases? A. You will only be able to purchase a maximum of one ‘Founder’s Pack’ variant per account. For instance, you will be able to purchase one Light, Medium, Premium product if you wish to do so, but you will not be able to purchase two Light products. Also, please note that none of the products are tradable. The ‘Exclusive Access’ authority will be automatically granted to your account if you have ownership of the product. All other ‘Founder’s Pack DLC’ product benefits must be obtained in-game from the “Leonardo Expreso NPC” or the “Get Cash Item” UI. Please make sure to check the NPC or UI to gain your benefits! We will be making additional announcements regarding the sale of 'Founder's Pack DLC' products on the Steam Store Page, so please keep a close eye on our Official Website! Q. When will the ‘Founder’s Pack DLC’ products be taken off from the Steam Store? A. The schedule has not yet been finalized, but we will be making a separate announcement at least 2 weeks prior to taking the products from the Steam Store. Thank you. imcGAMES [Updated on Oct. 17th. 2017] Q. What will be the supported language? Will there be any Unicode input support or open source translation files? A. The official supported language is English. We will not be providing any Unicode input support or open source translation files. Q. Where can we download the GE for SEA game client? A. You can download it from the Steam Store page at the following link : http://store.steampowered.com/app/663090/Granado_Espada_For_SEA/ Q. I can't seem to retrieve/activate the Key that I received from the email. When can I activate it and how do I do it? A. You must go to the following webpage in order to receive your Key : http://www.granadoespada.com/page/issue.php Please refer to the following link and images on how to redeem your Key on the Steam platform. https://support.steampowered.com/kb_article.php?ref=5414-TFBN-1352&l=english Q. When will the in-game cash shop be added? Will there be any new items to expect from the shop? A. We will be adding the in-game cash shop on November 1st, 2017 when the game transitions to Free-to-play. The exact items are still being finalized, so we won't be able to provide a list of what will be on sale at the moment. Please note that some items will be on sale all the time while others will be periodically sold and then taken from the shop. Q. Which version will GE for SEA launch with? What will be the latest content? A. The following is a list of major new content in the launching version : ▶ New Age, The Symphonia - Valeron’s Legacy Update ▶ New weapons & armor: The Valeron Series Update ▶ New Characters: Joshua Baselrane & Queen Cerny Joshua ▶ Cosmetic changes depending on the Stance ▶ New Family Attribute System Q. How much will a Founder's Pack DLC product cost? A. Please have a look at the following announcement for more details on the Founder's Pack DLC products as well as their prices & discount rates: http://www.granadoespada.com/page/newsview.php?n=6 Q. Can you tell us more about what is included in the Shining Character Box & Sacred Box which is a part of the Founder's Pack DLC products? A. We have made an announcement on the specifics of the Founder's Pack DLC products on our Official Website. Please take a look to gain more information: http://www.granadoespada.com/page/newsview.php?n=6 Q. Will we only be able to get random characters from the Shining & Sacred Character Card Box? Will we be able to select which characters we want to receive? A. The Shining & Sacred Character Card Boxes from the Founder's Pack will only allow you to get one random character card from the list.
October 31st, 2017
GE SEA Social Network & Support Channels
Hello, imcGAMES here. We would like to make an announcement about our Social Network & Support Channels. You can check them via the following links! Twitter - Link : https://twitter.com/GE_for_SEA Facebook - Link : https://www.facebook.com/Granado-Espada-SEA-968327349976415/ Steam Community Hub - Link : http://steamcommunity.com/app/663090 1:1 Support - Link : http://www.granadoespada.com/page/submit.php - You can contact us with your questions about the service of the game via support ticket. - To do so, you are required to login using an existing social network account. Thank you. imcGAMES
October 24th, 2017
GE SEA Ping Test Server Open!
Hello, imcGAMES here. As mentioned in a previous announcement, we’re preparing to release Granado Espada for SEA with servers hosted in Singapore. We have now opened a ping test server in the region that you can use to test your network response time to the server. Here’s how you can test your ping to the GE SEA server. 1) Go to cloudping.info. [Link: www.cloudping.info/] 2) Click the “HTTP Ping” button under the list of server regions. 3) Check your network’s response time to the “Asia Pacific (Singapore)” server. Thank you. imcGAMES
October 24th, 2017
GE SEA Service Opening Notice
Hello, imcGAMES here. We are happy to announce that we are currently preparing to release Granado Espada for SEA on the Steam platform. [Link: store.steampowered.com/] We will be servicing the game in English and focus on Southeast Asian audiences, with the servers hosted in Singapore. As developers and long-time operation managers of Granado Espada, our goal with this release is to apply our unique expertise into bringing you a faster, more stable service of Granado Espada for SEA. Stick around for more news on the details of the opening schedule, coming soon in October this year. Thank you. IMCGAMES
October 24th, 2017