[COMPLETE] Emergency Maintenance Notice - November 1, 2017

Hello, imcGAMES here.   We will soon be carrying out Emergency Maintenance at [SGT]17:10.    - Maintenance Schedule : [SGT] 17:10 ~ 17:20 (10 minutes)   - Issues to be fixed during the Maintenance    1. Being unable to enter Missions   - [UPDATED] COMPENSATION    1. 10-hour extension of all timed items being used ※ Costume Lumin is not affected by this time extension. 2. Golden Time Buff * 6 hours ※ Information on the Golden

[FIXED] Known Issues : November 1st, 2017

Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Being unable to enter Missions [FIXED] - We are currently looking into the issue and working on a fix.  - This issue has been fixed during the Emergency Maintenance on November 1st, 2017.   This announcement will continue to be updated.   Our apologies for the inconvenience.   Thank you. imcGAMES   Let us know via Support T

[COMPLETE] Scheduled Maintenance – November 1, 2017

Hello, imcGAMES here. We would like to announce the details of the maintenance scheduled for November 1, 2017. Make sure to check below for the schedule and patch notes.   MAINTENANCE PERIOD [EXTENDED] - [SGT] 10:00 to 16:00 (November 1, 2017) - [EXTENDED] Until 16:30  PATCH NOTES 1. FREE TO PLAY Service Opening - Starting from November 1, 2017, GE for SEA will be free to play on Steam without the need for special access. 2. NEW EVENT! - Receive daily quests from the G

GE for SEA Grand Opening Celebration: The GM’s Request (Nov 1st)

Greetings Pioneers, We would like to welcome you to Granado Espada for SEA! Through our special Grand Opening Celebration you'll be able to acquire many amazing benefits that will help you and your family on your pioneering journey. Enter the world of Granado Espada for SEA on November 1, 2017 and accept our GM's daily requests!    Event Period FROM the scheduled maintenance on November 1, 2017 TO the scheduled maintenance on Decem

Temporary Family name changing service

  Hello,  imcGAMES here.   We would firstly like to offer our humble apologies for the Family name creation issues that occurred after the Founder's Server opened on October 25th, 2017.   We, imcGAMES, in an effort to make sure that you weren't left with a strange Family name, have made preparations for a way to allow you to make a one-time Family name change request.   You will be able to apply for the Family name change from the following link from Octob

[HOTFIXED] Issues Fixed as of October 27, 2017

Hello, imcGAMES here.   We have implemented hotfixes in order to deal with the following issues.   1. [ADDITIONAL FIXES] Players being unable to receive their DLC products in-game after the hotfix on October 26, 2017 - We have done additional fixing of the issue where some players would not be able to see and receive their DLC products in-game from the 'Leonard Expreso NPC' or 'Get Cash Item UI' even after the hotfix on October 26, 2017 - You will have to

[UPDATED] Known Issues : October 27th, 2017

  Hello, imcGAMES here.   We are currently aware of the following issues. We will keep you updated on further procedures.   1. Misleading item description for the 'Expert Training Card for Event' item - The issue where the description read "It helps to reach Expert stance Lv.25." despite there being certain Stances which would require more EXP in order to reach Lv. 25 - The item description will be fixed during the Scheduled Maintenance on November 1st,

Announcement regarding Family name creation

Hello,  imcGAMES here.   We would like to make an announcement regarding the issue with name creation for Families being unreasonably restrictive.   Upon launch, there was an issue with the rules regarding name creation. We have implemented a fix to address this issue on October 26th, 2017.  As such, you may wish to check if you have the latest patch applied and try re-creating your Family with the name you had in mind.    We know that there are a number of

[HOTFIXED] Issues Fixed as of October 26, 2017

Hello, imcGAMES here.   We have implemented hotfixes in order to deal with the following issues.   1. Players being unable to receive their DLC products in-game - Fixed an issue where some players would not be able to see and receive their DLC products in-game from the 'Leonard Expreso NPC' or 'Get Cash Item UI'. - You will have to restart the Steam client in order for your DLC product to appear in-game.   2. Restrictions during Family & C