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News

Patch Notes

Scheduled Maintenance for May 22, 2024

Hello, imcGAMES here.   We would like to announce the details of the maintenance scheduled for May 22, 2024. Make sure to check below for the schedule and patch notes.     MAINTENANCE PERIOD   - [SGT] 13:00 to 15:00 (May 22, 2024) - [EST] 00:00 to 02:00 (May 22, 2024) - [CET] 06:00 to 08:00 (May 22, 2024)   Patch Notes   1. CASH SHOP   > Letizia Feso Gift Box Special Rewards REMOVED  - Letizia Feso Gift Boxes will now only provid

May 21st, 2024

Announcement

Bug Abusement Suspension and Announcement 05.14.24

Hello Pioneers,    Upon receiving the bug abusement reports, we investigated the issue and took a quick action against the accounts that abused them. We apologize for taking some time during this process.   We have temporarily banned 6 accounts (7 days) and permanently banned 2 accounts according to our investigation and policy. The permanently suspended accounts are as follows.   ▶ Permanent Suspension [Ferrucio] Eter******* [Espada] Luns****  

May 17th, 2024

Announcement

[UPDATE] Temporary Maintenance: May 14, 2024

Hello, imcGAMES here. We will be conducting brief temporary maintenance in all servers shortly due to the issue with the purchased ICash.     Maintenance Period   - [SGT] 18:20 to 21:00 (May 14, 2024) - [EST] 05:20 to 08:00 (May 14, 2024) - [CET] 11:20 to 14:00 (May 14, 2024)   Due to temporary maintenance, all servers will receive compensation as follows:   - Golden Time Buff : 9 hours - 22 hours of extension of all items being used   We h

May 14th, 2024

Support

Q

The game closes down with a dump error message.

A

The dump error message will ask you to send the error details over to IMCGames with your details.

Click [Yes (Y)] on the message and send in the error details. Then, send us a report with the time at which the error details were sent and we will investigate the source of the error.

Q

I moved the installation folder to another location and now the patch won't execute.

A

This problem occurs when the installation path isn't correctly recognized by the system. Please proceed with the steps below.

1. Click the Windows Start button then open the Execute window by clicking on the corresponding shortcut or pressing the Windows key + R.

2. In the Execute window, type 'regedit' and click the confirmation button to open the registry editor.

3. Press Ctrl + F to open the Search menu, then enter 'Granado Espada', 'Granado Espada/ge.exe', or the folder path where the game was first installed to confirm the location of the installation folder.

4. After you've found the folder path, right-click it and change it to the folder path where game's folders are currently located.

5. Repeat steps 3 and 4 to change all the registries with the original installation path to the new location of the game folders.

If the same error continues to occur even after changing the registries, you can solve the issue by uninstalling Granado Espada and reinstalling it in your desired path.

Q

A sharing violation error message appears while the client is patching.

A

The sharing violation error message appears when game options are changed while the client is patching or due to certain antivirus programs. Please proceed with the steps below to solve the issue.

- After executing the client, refrain from doing any other actions (e.g. changing game options).

- Remove the Granado Espada game folder from the targets of your antivirus program before running the client.

- Temporarily disable your antivirus program before running the client.

If the issue isn't solved after attempting these steps, kindly report it to us with the following information:

1) The updater.revision.txt file contained in the Granado Espada game folder

2) Information about your current antivirus program(s)

3) A screenshot of all the programs running in the Processes tab of your Windows Task Manager

Q

There's an error in the ge.exe file.

A

Errors in the ge.exe file can occur when there's a clash between your OS and the client, or when a file is lost or corrupted during a client update.

First, run a check on malware / adware / registry / disk to eliminate any sources of errors. If the problem persists, reinstall the client, then reinstall your OS.

When a clash occurs between programs in your PC and the issue cannot be solved through the previous steps, you may need to reinstall.